Frequently Asked Questions

We want your experience with Allire to be simple, clear and without doubt. On this page, we've put together the answers to the most common questions about our products, services, store and processes. Here you can ask questions about orders, deliveries, product care and much more. If you can't find the information you're looking for, don't hesitate to contact us. We're always happy to help!

Yes, we regularly take part in design exhibitions and organize exclusive events at our flagship store. Follow our social networks to keep up to date with what's new.

Yes, all our furniture is proudly crafted in Portugal, using traditional techniques and innovative processes to guarantee quality and authenticity.

Yes, we collaborate with companies on projects for hotels, restaurants, offices and other commercial spaces. Our design furniture solutions are perfect for creating unique and sophisticated environments.

No, Allire does not operate as an online store. Our website presents the furniture collections for consultation and allows customers to request personalized quotes via the contact form.

Our flagship store is located at Rua do Rosário, n.º 84, Loja 17, 4050-345 Porto, in the heart of the Miguel Bombarda creative district, known for its vibrant and artistic atmosphere.

Allire is a Portuguese brand of exclusive design furniture, specialized in creating unique pieces that combine innovation, craftsmanship and sustainability. We represent the best of contemporary design rooted in the legacy of Portuguese craftsmanship.

Allire adopts sustainable practices, including:

  • Use of certified wood;
  • Reduction of waste in the production process;
  • Support for the local economy through collaboration with Portuguese artisans.

We work continuously to minimize the environmental impact of our production.

Allire uses a combination of noble woods, premium metals and sophisticated finishes to create unique design pieces. We often work with ash, walnut and lacquered steel.

Yes, we prioritize sustainable materials and responsible production practices. We work with certified wood, ecological finishes and collaborate with local companies to reduce environmental impact.

Yes, we are available to answer questions or provide assistance regarding the use, maintenance or possible problems with our products.

Some parts may be available for faster delivery, but most of our products are made to order. We recommend contacting us to check availability.

The average production time varies between 4 and 8 weeks, depending on the complexity of the design and the level of customization requested. You will be informed of the exact deadline when you confirm your order.

We recommend measuring the space available before choosing any piece. Each product on our website includes detailed dimensions. For more complex projects, our team can provide personalized guidance.

We offer detailed instructions for each type of material. In general, we recommend:

  • Avoid direct sunlight and humidity;
  • Use cleaning products suitable for specific woods and finishes;
  • Keep parts away from sources of intense heat.

Yes, every Allire part undergoes rigorous quality control before delivery. In the event of problems related to manufacturing defects, we offer repair or replacement solutions.

Yes, all Allire products come with a guarantee against manufacturing defects. The warranty period varies according to the type of product and is specified at the time of purchase.

You can contact us by the following means:

You can request a quote directly on our website by going to the desired product page and filling in the contact form. Our team will get back to you with personalized details as soon as possible.

Yes, we offer a professional delivery and installation service to ensure that the parts are assembled correctly on site. This service can be included in the quote, depending on the location and type of product.

Yes, for corporate, commercial or large-scale projects, we offer customized conditions, depending on the volume and specifications of the order.

Orders can be canceled free of charge before production begins. After production has started, cancellation conditions will be assessed on a case-by-case basis and compensation fees may apply.

Allire works with specialized carriers to ensure that your designer furniture arrives in perfect condition. Delivery options and costs will be discussed at the time of quotation.

Yes, Allire products can be shipped to several countries. However, the cost and delivery times vary depending on the location. Please contact our team for specific information.